Privacy Policy

Last updated: 7/12/2025

1. Information We Collect

We collect information you provide directly to us, such as:

  • Personal Information: Email address, name, contact details
  • Payment Information: Processed securely through Stripe (we do not store payment details)
  • Communication Data: Messages, support requests, feedback
  • Usage Data: How you interact with our services and website

2. How We Use Your Information

We use your information to:

  • Provide and deliver our services and products
  • Process payments and send receipts
  • Communicate with you about your purchases and account
  • Provide customer support and respond to inquiries
  • Send important updates about our services
  • Improve our services and develop new features
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

For EU residents, we process your personal data based on:

  • Contract Performance: To fulfill our services and process payments
  • Legitimate Interest: To improve our services and provide customer support
  • Consent: For marketing communications (where applicable)
  • Legal Obligation: To comply with tax and financial regulations

4. Data Storage and Security

We implement appropriate security measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Secure Storage: Customer data stored in Vercel Blob with enterprise security
  • Payment Security: Stripe handles all payment processing with PCI DSS compliance
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: Security practices reviewed and updated regularly

5. Data Sharing and Third Parties

We may share your information with:

  • Stripe: For payment processing (see Stripe's Privacy Policy)
  • Vercel: For hosting and data storage services
  • Service Providers: Who assist in delivering our services
  • Legal Requirements: When required by law or to protect our rights

We do not sell or rent your personal information to third parties.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Standard Contractual Clauses for EU data transfers
  • Adequacy decisions where applicable
  • Service providers with appropriate data protection measures

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interest
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us through our support channels.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience and website functionality
  • Provide personalized content and features

You can control cookies through your browser settings. See our Cookie Policy for more details.

9. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and support
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Improve our services and prevent fraud

Typically, we retain data for 7 years after your last interaction with us, unless legally required to retain it longer.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Through our website contact form
  • Via email at our support address
  • For EU residents: You may also contact your local data protection authority